CUSTOMER SERVICE ADVISOR

Basingstoke Customer Services Advisor £ 22000 - 23000k

We are looking for to fill a key role within our growing Customer Service Department based at our offices in Dummer just outside Basingstoke. 

 A busy, varied and multi-tasking role where attention to detail, a passion for providing inspiring customer service and the ability to prioritise is essential along with a positive minded can do approach.

The key aspects of the role are sales order processing, line/broadband ordering and fault handling.

Excellent communications skills and the ability to adapt to each situation are a must as there will be plenty of telephone work, emails and liaising with colleagues. 

We are looking for someone who is dedicated, loyal and looking to stay long term.  Someone who is tenacious with an ability to think on their feet whilst under pressure and can work on their own initiative are all necessary in this customer focussed environment.

 You will be working closely with our Customer Service Manager and Customer Service Supervisor and an experienced team so there will be plenty of on-the-job training and support provided on a daily basis, the role will be both challenging and rewarding with a varied workload.

 Good Experience of Microsoft Office and Microsoft Excel essential.

 Package

If you want an excellent package, career opportunities and to be well rewarded then we are the company you want to join where we will provide comprehensive and ongoing training to the successful candidate.   

 Good basic salary dependant on experience

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