RETAIL ACCOUNT MANAGER

Basingstoke Retail Account Manager £ 25000 - 30000k

Job Description

 

Key Responsibilities

 * Develop and maintain new and current business within the account set.

* Profile and develop an in-depth knowledge of your customers and the profit opportunities

* Maintain Business Relationships

* Work closely with the retail channel, buyers and merchandisers

* Reviewing target accounts and opening lines of communication

* Reviewing on a monthly basis previous month's performance

* Create and execute agreed action plans.

* Review credit limits

* Achieve company targets and objectives

* Review and manage stock holding with your category

* Develop and execute against agreed action plans

* Regular customer visits with clear objectives

* Ensure high levels of customer satisfaction and complaint resolution

 

Person specification

 Above all you will need to be able to demonstrate excellent working relationships both internally and externally. You will already stand out from the crowd in your approach and determination to succeed.

 

In addition you will need to:

 * Demonstrate excellent communication skills (particularly presentation)

* Possess good IT product knowledge

* Experience with Mobile Device Distribution is an advantage

* Be confident & tenacious

* Demonstrate a thorough understanding of the distribution model

* Show commercial awareness

* Excel in planning & organisation

* Be flexible and adaptable

* Demonstrate high literacy & numeracy

* Possess Word, Excel and Powerpoint skills

* Experience of working with Retail customers preferred but not essential

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